Privacy Policy

Who We Are & Scope

This Privacy Policy explains how Cake Cutting Media processes personal information when you visit or use our websites, landing pages, forms, interact with us on platforms such as Meta (Facebook/Instagram), Vimeo, Google, LinkedIn, or purchase or receive our wedding film editing services.

Information We Collect

• Identification & contact data: name, email, phone number, company name, social handles, address
• Commercial & order data: orders, invoices, payment status, project notes, style references, video links
• User-generated content: text, links, assets, metadata, and feedback you provide
• Usage & device data: IP address, device/browser type, pages viewed, referrals, approximate location, cookie identifiers
• Marketing & communications data: preferences, engagement with emails/ads, lead-source information

Why We Use Your Information

• Provide, operate, and improve our Sites and Services
• Create and manage accounts, orders, deliveries, and customer support
• Receive and process files, links, and instructions for editing projects
• Personalize content; measure and improve marketing and ad performance
• Communicate with you about orders, releases, offers, and updates
• Prevent fraud, ensure security, and comply with legal obligations

Cookies, Pixels & Tracking

We use cookies, pixels, and similar technologies (including the Meta Pixel) for essential site functionality, analytics and performance, and advertising and retargeting (where permitted and with consent if required).

You can manage preferences via Cookie Settings and through your browser. In some regions, we request consent before setting non-essential cookies.

How We Share Information

We share personal information with service providers/processors that help us operate (e.g., Stripe, Google Workspace, Vimeo, Notion, Meta advertising tools). We require appropriate contractual safeguards.

We do not sell personal information for money.

Your Privacy Rights

Data Retention

• Account and order records: up to 7 years (tax/accounting requirements)
• Marketing data: up to 3 years after your last interaction or until you opt out
• Project/source files: 90–180 days after delivery (unless you request earlier deletion)

Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data (e.g., access controls, encryption in transit, least-privilege practices). No system is 100% secure.

International Data Transfers

We operate from the United States and may transfer personal information internationally. Where required, we use lawful transfer mechanisms such as EU Standard Contractual Clauses (SCCs) and the UK IDTA/Addendum.

Children

Our Services are intended for adults and business users. We do not knowingly collect personal information from children under 13 (U.S. COPPA) or the applicable age of consent in your region.

Meta (Facebook/Instagram) Disclosures

When you submit information through Meta Lead Ads or Instagram forms, we collect the information you provide for the purposes described in this Policy. Meta processes data as an independent controller under its own terms and policies.

Payment Processing

Payments are processed by Stripe (or another PCI-compliant provider). We do not store full payment card numbers. Your payment data is handled under the processor's privacy policy and security certifications.

Processing Footage and Client Content

We process wedding footage and related materials only under your instructions to deliver the Services. You are responsible for ensuring you have lawful rights to share such content with us (e.g., consents from filmed individuals). We use secure transfer links and limit access to authorized personnel.

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